Project KONGOR FAQ
General Information
What is Project KONGOR?
Project KONGOR is a community-run instance of Heroes of Newerth, aiming to be 100% feature-complete, similar to the official game. Features include matchmaking, friends lists, a working store, and more!
Discord:
Our Discord has over 130,000 members. It is a great resource to stay up-to-date with what's going on with Project KONGOR, engage with other community members, and much more.
Getting Started
How can I play?
- Create an account by navigating to projectkongor.com/register.
- Download the Project KONGOR installer.
- Run Installer.
- Once Installer completes, run the Project KONGOR shortcut that was placed on your desktop.
Prerequisites:
Supported Operating Systems:
Project KONGOR only supports Windows OS.
Can I use my account from before HoN closed down?
No, previous accounts are owned by Garena and cannot be used in Project KONGOR.
Game Features
Can I upload a custom account icon?
Yes! Go to Store > Account Vanity > Account Icons to purchase and upload your custom icon.
Can we view replays?
Yes, replays are available. If you are suspended and would like to view your replay, navigate to replays.projectkongor.com, download the replay, then place it in your HoN replay folder (C:\Users\User\Documents\Heroes of Newerth x64\settings\replays).
Matchmaking and Currency
How many players are online?
The player count is displayed on the website, in the game client (top-left corner of the UI), and the Player Count Discord channel also shows the online player count. During peak hours, we have over 7,000 concurrent players.
Matchmaking queue times are long:
Queue times depend on player count, mode, and MMR range. If you use the Auto region, please ensure there are game servers available within the ping threshold you have set.
How much currency do I win per match?
Rewards vary by match type and outcome.
Community and Support
How can I donate?
Project KONGOR does not accept donations. The best way to support us is to play and enjoy the game! You can boost our Discord server for additional benefits.
Need more help?
For technical, account, and other miscellaneous issues, please open a technical support ticket by navigating to our Technical Support channel in Discord.
I forgot which email I used for my account!
Open a Technical Support Ticket, and a support representative will assist you. Otherwise, if you remember your login, you can log in to your account at projectkongor.com > go to account settings > and update your email.
Reporting Issues:
Lag: Use the command /gi, take a screenshot of the Match ID and Server Information, then open a report-a-lag ticket, and a game server host will investigate.
Player Misconduct: Read the in-game rules. If a player violates the rules, report the player in the Report-and-Appeal Channel. If you've been suspended, you will also file an appeal in the same Discord channel.
I'm experiencing a bug or something that doesn't work in the game. What should I do?
Please report the bug in the Report-Bug Discord Channel.
Mods and Customization
Can we use HoN Mods on this server?
Yes, general use of HoN Mods is allowed. Check the Modifications Channel for the latest mod manager and links.
Can we change the Camera Distance or use the ACD mod?
No, these are illegal alterations and are prohibited. Cheating will lead to bans.
Game Mechanics and Resources
Where can I find more information about lane-calling mechanics?
Refer to the Lane calling forum post, which explains how the lane-calling mechanics work.
How do I create a bot/practice match?
- Go to Play Now > Create Game > More Options.
- Select Add Bots, choose server, mode, and toggle No Stats.
Can we create our own in-game guides?
Not at this time, but we plan to add this in the future!